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Case Studies & Testimonials

From large international conferences to intimate gatherings, our case studies highlight our commitment to excellence, flexibility, and creating memorable experiences in our state-of-the-art venue.

Explore how our dedicated team, cutting-edge facilities, and stunning Welsh surroundings have supported clients in bringing their visions to life. Discover what makes ICC Wales the ideal setting for successful events.

Wales Investment Summit

Wales Investment Summit at ICC Wales

ICC Wales partnered with Welsh Government to host the Wales Investment Summit - the largest business event ever held in Wales, welcoming 350 delegates from 29 countries.

It was a celebration of Wales and a powerful demonstration of what happens when policy makers, investors, and industry meet in a venue designed for ambition. With the First Minister in attendance and a keynote from HRH The Prince of Wales, the Summit proved that ICC Wales is more than a venue - it is a catalyst for collaboration and outcomes.

If hosting over 1,000 overly enthusiastic conference guests was a test, this venue passed with flying colours.  Fantastic event space, perfect location, and amazing facilities.  The ICC Wales team go above and beyond and never disappoint; from handling the crowds to our technical needs and our coffee demands!  The event was a huge success from conception to completion.

Sarah Zawada, Kwik-Fit

Working with the team at ICC Wales has been a fantastic experience. The venue itself is modern, versatile, and thoughtfully designed, ideal for hosting large-scale events with a premium feel. What truly sets ICC Wales apart is the team. They took the time to understand our goals and worked with us to help scale our event seamlessly year on year. We’re excited about what’s ahead and look forward to building on this partnership.

Hari Mehrotra, Event Manager, Wales & West Photography Show
IGTM Logo

The ICC Wales is a fantastic modern venue build with event organisers in mind. Great natural light, state-of-the-art facilities, a focus on sustainability and fast reliable wifi made for an excellent experience.

International Golf Travel Market
UK Kidney Association Logo

ICC Wales has excellent facilities, but what really sets it apart are the people who work there, from the sales team to the staff on the ground running things behind the scenes.

Caitlin Sewell

UK Kidney Associate

Our event at ICC Wales went really well and the team were very impressed with the venue!

Gemma Kelly, Executive Assistant, AerFin

We had a great experience of ICC Wales for the Jonas Annual Business Awards – the food was outstanding, the team was efficient and professional, and the venue spaces were versatile and impressive. I wouldn’t hesitate to recommend ICC Wales to peers.

Jacquey Parker, Jump Consultancy

The team at ICC Wales are so friendly and professional. No request is too much hassle and the team are always on hand to help.

Natalie Kelly-Bolton

Event Manager, Atom Business Events

Using the ICC Wales as the venue for this vital event allowed us to shine brighter than ever before.

Gordon Morrison

CEO, Association for Cultural Enterprises

We received overwhelming positive feedback from all attendees, and ICC Wales team were outstanding in their professionalism, friendliness, and responsiveness.

Jelena Cruxon

Marketing Executive, Purdicom

Their communication is outstanding. They respond quickly, offer tips and adapt to what our requirements are. 

Sarah Morrison

Executive Assistant, KLA

We always look forward to returning to ICC Wales for Comic Con Wales. The venue offers a fantastic experience for both guests and exhibitors, with excellent facilities, strong accessibility links and a dedicated team that supports us in delivering a high-quality event. The space works well for an event of this scale and allows us to continue growing the show year on year. The surrounding location also provides a great atmosphere for fans travelling in.

Monopoly Events

We had a fantastic experience at the ICC Wales hosting our most recent dance Show “Take Centre Stage”.  From the initial enquiry to the show day, the ICC have been incredibly patient and supportive through the entire process.  Annie has been truly amazing as our contact, responding to our never-ending questions quickly and professionally, and guiding us through our first experience with the ICC.  Tom and the technical team have been fantastic, working with us to ensure our vision comes to life and the team on the show day were outstanding.  They responded quickly to anything we needed, and really understood what we were trying to achieve.

With a large number of performers, the ICC have been able to accommodate our needs to changing space, outlining a number of different options and working with us to ensure that we get what we need on the day to keep all our performers happy and the show running smoothly.

We have loved our time with ICC Wales so much that we are already looking at options for the next show in 2028!  We can’t wait to work with you all again.

Melissa

Angel School of Dance